![]() "We do not offer any support for third party video files." Great, thanks. This morning I called Garmin Support about the issue and here was my response. So I deleted the software from my computer and downloaded the software again. So next time I tried skipping the optimization step but then the video won't play at all, which means I can't overlay any of the G-Metrix. ![]() ![]() The videos would not optimize and if I tried to cancel, the software would timeout. I've been really excited about using Garmin VIRB Edit for cycling data overlays on my races.Īfter I downloaded the software to my 2019 MacBook Pro and then uploaded my GoPro Hero 5 Black footage to VIRB Edit, it kept asking me to optimize the videos.
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